ReviewsWhat Our Frederick Clients Are Saying
reviews – WHAT YOUR Frederick NEIGHBORS ARE SAYING
Allie was my primary therapist, she was very supportive and always shared helpful ideas for reaching my goal of no neck and shoulder pain. It was through her education and repetition of the same message that she built my awareness of what I needed to do to get better, stretch and do my home program. I appreciated her patience as I slowly came to the realization that she was right and I did have to do my home program to see any real benefits. Most impactful to me was when I was a fairly new patient (4-5 visits) and my father died. The first sympathy card I received was from FSS; Allie had bought a card and the staff members each wrote a personal note. It was one of the most touching gestures I received during those first difficult days. It is the small, caring gestures that help you through sad times. I also want to mention Brian’s support and reinforcement of my therapy plan. He continually reviewed the stretches and exercises needed for me to manage and minimize my pain and did not let on that he had already told me a dozen times, very patient. As stated, much of what I learned was through repetition of activities and concepts; I appreciated their patience, understanding and consistent message regardless of who worked with me (Lauren Baker was also very helpful). FSS has a very talented and skilled staff with the most important ingredient for success. Relationship skills. – I have worked in customer service and as a performance consultant for much of my career and you all are doing a GREAT job! Keep up the good work!Rebecca R.
Friendly and knowledgeable staff, technicians, and therapists. Always answered my questions thoroughly. Adjusted the plan according to my progress. Great place and people! – This was the third visit over the last few years, experience was so positive the first two times, I drove from Virginia most nights because I prefer your clinic to anything I might find in VA.Anonymous
Professional and caring environment. Extremely knowledgeable. Wonderful and hopeful experience. I came to Frederick Sport and Spine feeling down trodden, but Mark helped me so much. He helped me go forward and pick up the pieces by sharing his professional wisdom and encouragement. I will forever be grateful to Mark and his staff.
The enthusiasm of the staff, and the support they provided made me want to keep coming back and work hard. They all had a positive attitude. Physical therapy is fun and I am glad to have the resource available to me.
The therapist’s judgment in when to challenge me or not was crucial to my success.
This was the best place I ever went to. The staff was wonderful… Everyone smiled, helped each other and it made you feel good just to be there with everyone with a positive attitude.
I drive the distance for the excellent treatments received as well as return to the clinic for the wonderful personalities of the staff and expertise of the therapists. My expectations are high and your clinic surpasses that mark.
I really enjoyed each and every person I worked with. Everyone was so nice and helpful. I actually miss going!
Your clinic is a model for what all clinics should be like. This was the best I have ever been treated in anything related to my health.