Reviews

What Our Frederick Clients Are Saying

reviews – WHAT YOUR Frederick NEIGHBORS ARE SAYING

I have had several injuries throughout the years, including my back, hip flexor and most recently my neck. I have went to Frederick sport and spine for every injury and have never been disappointed with the care I have received. Mark is very knowledgeable and he is such a good teacher to the staff and patients. I haven’t had to wait longer than 5 minutes in the waiting room. The atmosphere is light and the staff are genuinely interested in helping you get better and relate to you as a person and not just a patient with an injury. The front desk personnel are friendly on the phone and in person. All around this is a 5 star practice that I highly recommend!
Shay Jordan
Shay Jordan
23:05 01 May 18
Mark is just amazing... He and his team are very cheerful, knowledgeable and kind... I highly recommend them if you need a physical therapist...
Sivi Sivakumar
Sivi Sivakumar
18:44 27 Apr 18
Due to an active lifestyle I have had a few injuries over the last 3-4 years. Each time I need to rehabilitate my back (or more recently my shoulder), I have returned to Frederick Sport & Spine. I was very pleased to see that the staff remains consistent over the years. The PT's are very friendly and knowledgeable, so although I have not intended to return due to additional injuries, I am very pleased the staff remembers me and welcomes me back. I highly recommend Frederick Sport & Spine to anyone who need to strengthen and rehabilitate. You will be taught a lot about how to improve and recover from your injury. And most importantly, you will learn how you can maintain the progress you made by continuing the exercises at home.
Lynn Cavanaugh
Lynn Cavanaugh
18:37 27 Apr 18
Having chronic lower back problems, they sometimes flare up and become very painful. My orthopedic surgeon told me to have an MRI and my Primary Care Physician did not like that idea and recommended I try Physical Therapy first. This is the second time I have gone to Frederick Sport and Spine. Both times with different therapists. Both instances brought great results! The entire staff works as a team, from evaluation to discharge. I managed to avoid surgery and come away pain free. I could not give a higher recommendation for Dr. Mark and his fabulous staff. The teaching they do to prevent recurrence was/is a huge help.
Dennis B Ottey
Dennis B Ottey
16:58 25 Apr 18
It was a great experience for me. I had a nasty sacral stress fracture, but the kind workers at Frederick Sport and Spine supported me throughout the rehabilitation process. They were always very cheerful and helpful in so many ways. I highly recommend Frederick Sport and Spine to everyone. I found it especially helpful as a college athlete trying to return to my sport as soon as possible.
Brent Leber
Brent Leber
02:00 26 Feb 18
Wonderful place for physical therapy. The staff is knowledgeable,very friendly, and eager to help. They make it fun and want to come back. Definitely 5 stars and more!!!! This facility came highly recommended and it certainly lives up to its reputation.
Judy Turley
Judy Turley
20:34 19 Feb 18

Allie was my primary therapist, she was very supportive and always shared helpful ideas for reaching my goal of no neck and shoulder pain. It was through her education and repetition of the same message that she built my awareness of what I needed to do to get better, stretch and do my home program. I appreciated her patience as I slowly came to the realization that she was right and I did have to do my home program to see any real benefits. Most impactful to me was when I was a fairly new patient (4-5 visits) and my father died. The first sympathy card I received was from FSS; Allie had bought a card and the staff members each wrote a personal note. It was one of the most touching gestures I received during those first difficult days. It is the small, caring gestures that help you through sad times. I also want to mention Brian’s support and reinforcement of my therapy plan. He continually reviewed the stretches and exercises needed for me to manage and minimize my pain and did not let on that he had already told me a dozen times, very patient. As stated, much of what I learned was through repetition of activities and concepts; I appreciated their patience, understanding and consistent message regardless of who worked with me (Lauren Baker was also very helpful). FSS has a very talented and skilled staff with the most important ingredient for success. Relationship skills. – I have worked in customer service and as a performance consultant for much of my career and you all are doing a GREAT job! Keep up the good work!

Rebecca R.

Knowledgeable staff, not intimidated by patients who ask lots of questions, personal attention by therapists (as compared to interns or temps at other offices). Lots of variety in treatment program – with and without special props.
Anonymous

Friendly and knowledgeable staff, technicians, and therapists. Always answered my questions thoroughly. Adjusted the plan according to my progress. Great place and people! – This was the third visit over the last few years, experience was so positive the first two times, I drove from Virginia most nights because I prefer your clinic to anything I might find in VA.

Anonymous

Professional and caring environment. Extremely knowledgeable. Wonderful and hopeful experience. I came to Frederick Sport and Spine feeling down trodden, but Mark helped me so much. He helped me go forward and pick up the pieces by sharing his professional wisdom and encouragement. I will forever be grateful to Mark and his staff.

 

 

Judith S.

The enthusiasm of the staff, and the support they provided made me want to keep coming back and work hard. They all had a positive attitude. Physical therapy is fun and I am glad to have the resource available to me.

 

 

J. Jagger

The therapist’s judgment in when to challenge me or not was crucial to my success.

 

 

J. McIntee

This was the best place I ever went to. The staff was wonderful… Everyone smiled, helped each other and it made you feel good just to be there with everyone with a positive attitude.

 

 

Anonymous

I drive the distance for the excellent treatments received as well as return to the clinic for the wonderful personalities of the staff and expertise of the therapists. My expectations are high and your clinic surpasses that mark.

 

 

T. Krogman

Extremely knowledgeable and professional staff who listened and responded to concerns and feedback, and acted on it. The staff worked together like the proverbial “well oiled machine”! They also treated me as a person as opposed to a “patient” or a “client” – I have been to Frederick Sport and Spine a number of times over the years for a number of issues and each time I am more impressed with the quality and care of service. I was delighted to see you have added water therapy and BP Vertigo therapy.
Debbie C.

I really enjoyed each and every person I worked with. Everyone was so nice and helpful. I actually miss going!

 

 

Cassandra C.

Superior concern for each person. Exceptional knowledge of diagnosis and treatment.
Ellen D.

When Brian tore his ACL there was no question to where he would have his rehab. When Brian’s dreams were crushed, you gave us hope and determination; this gave Brian the will to work hard. Through your intensive program, he achieved his goal to go to a 1AA college and play football. I don’t believe this would have happened without you.
Anonymous

This was the best place I ever went to. The staff was wonderful… Everyone smiled, helped each other and it made you feel good just to be there with everyone with a positive attitude.
Anonymous

I want to take the opportunity to thank each and every one of you at Frederick Sport and Spine for doing what others could not do when it came to the rehabilitation of my knee after replacement. I had become very frustrated at the lack of progress being made as well as the manner in which I was treated personally. The personal interest and the time to work through difficulties gave me the confidence to keep on pushing to achieve more and more. Every one took the time to help me understand what needed to be done and the patience to help me get there. Today I am in the position to do whatever I need to do on a daily basis. I think the process was difficult for me because the first knee replacement went exceedingly well; the second one was hard to deal with. Dr. Grandia was very pleased when she saw the progress that had been made and that would not have been possible without your guidance. I have, and will continue, to highly recommend you for therapy to anyone in need of your services. Thank you ever so much for all that you have done.
Jean

You have one of the best customer service oriented organizations I have ever experienced. Everyone was friendly and helpful.
D. Lawton

The aquatic program is wonderful and the personalized attention is top notch.
Anonymous

Your clinic is a model for what all clinics should be like. This was the best I have ever been treated in anything related to my health.

 

 

J. Murray